Insurance claims

Your claim keeps moving after the adjuster leaves.

Their insurer's estimate in plain words, who pays on every line, and the next step on their own phone, from the inspection to the last check.

Ironwood Roofing
Mon, Oct 19 · 4:12 PM
Hi Dana, it's Marcus. Here is your roof project page. Your inspection photos and my walkthrough video are already on it.
Your roof claimIronwood Roofing · lumeway.app
When your insurance estimate comes in, upload it there. It walks you through it in plain words and shows what insurance pays and what's yours. Your install date and payments are on there too.
6:05 PM
Just watched your video. I had no idea the hail hit all three slopes.
Your adjuster meeting is Thursday at 10. I'll be up on the roof with them, and it's on your page too.
Tue, Oct 27 · 7:48 PM
Uploaded the estimate. First time it actually made sense, and I can see what money goes where and how much I'm actually getting. See you on the 9th.
What your customer sees

Every step has one job, and one thing it does better than a phone call.

Scroll through a claim from inspection to paid in full. The panel on the right is the question every claim customer asks: who pays for what.

Ironwood Roofing
Your video, step 115 to 25 secCaptions run here while it plays muted
Your video, step 115 to 25 secCaptions run here while it plays muted
Gutters, run by run

The claim pays for three runs. Your customer can add the rest.

Insurance rarely pays for every gutter. So the customer sees their own roof, with each run lettered. The claim's runs are already marked, and every other run has its own price. Tap a run on the drawing or in the list.

Paid by the claimAdded by the customerNot addedGuard
Why it is different

Most claim customers are told what they owe at the end. Yours can see it the whole time.

Guided, not handed a login

One link, no account, and one clear thing to do at each step. They always know what they are waiting on.

Who pays is on every line

The roof, the vents, each gutter run and each option is marked as paid by the claim or paid by them.

Their insurer's estimate in plain words

They upload it from their phone and read what it means, instead of calling you to translate it.

Your name on all of it

Your brand, your colors and your wording on every screen and every email.

Run your next claim on one link.

See it on a demo claim job, start to finish, in fifteen minutes.

Book a demo

Your style. Their journey. Your way.

See LumeWay on a real roofing job: branded portal, in-portal payments, every payment tied to the job. Fifteen minutes.